Microsoft Office Training Materials – Outlook 2010 Foundation Training Manuals

Microsoft Outlook 2010 Training Materials

Foundation Level Training Course

Training Course Outline

WHAT’S NEW IN OUTLOOK 2010

•     The Ribbon
•     Message Flagging
•     Navigation Pane
•     Instant Search

A FIRST LOOK AT OUTLOOK

•     The Microsoft Outlook Screen
•     Help and Outlook demos
•     Printing help sheets
•     Navigation Pane
•     Standard Toolbar
•     Displaying or hiding toolbars

EMAIL CONCEPTS

•     The structure of an email address
•     The advantages of using email
•     Spam or Unsolicited Email
•     Viruses
•     Phishing
•     Digital signatures

SENDING MESSAGES

•     Creating and sending your first email
•     Sending emails to multiple addresses
•     Receiving emails
•     Using blind carbon copy
•     Setting message subject
•     Spell checking your message
•     Inserting a file into a message
•     Setting message importance
•     Setting message sensitivity

MANIPULATING MESSAGES

•     The Inbox Folder
•     The Inbox Screen
•     Selecting a message
•     Message Status icons
•     Reading a message
•     Forwarding a message
•     Opening or saving an attached file
•     Replying to the sender of a message
•     Replying to the sender and all recipients of a message
•     Printing a message
•     Previewing a message before printing
•     Printing Options

MANIPULATING TEXT AND FILES

•     Selection techniques
•     Copying text to the Clipboard from a message
•     Pasting text from the Clipboard into a message
•     Copying text from one message to another
•     Cutting text to the Clipboard from a message
•     Moving text from one message to another
•     Copying text from another application into a message
•     Deleting text in a message
•     Deleting text to the left of the insertion point
•     Deleting text to the right of the insertion point
•     Deleting an attached file from a message

CONTACTS

•     What are contacts?
•     Creating a contact
•     Adding the sender of a message to contacts
•     Addressing an email to a contact
•     Deleting a contact
•     Creating a new distribution list
•     Adding an email address to a distribution list
•     Removing an email address from a distribution list
•     Sending an email to a distribution list

ORGANIZING MAIL

•     Searching for a message
•     Searching for messages
•     Creating a new mail folder
•     Moving a message to a different folder
•     Deleting a mail folder
•     Sorting the contents of the Inbox
•     Deleting a message
•     Opening the Deleted Items Folder
•     Restoring a message from the Deleted Items Folder
•     Emptying the Deleted Items Folder
•     Flagging a message
•     Removing a flag mark from a mail message
•     Marking a message as unread
•     Marking a message as read

CUSTOMISING SETTINGS

•     Adding an Inbox heading
•     Removing an Inbox heading
•     Resetting the Inbox headings